Clean Air Products cleanroom systems and cleanroom components are covered by our one-year warranty. Read more here.
Clean Air Products Corporation warrants that it will repair FOB its factory or furnish without charge FOB its factory a similar part to replace any material in its equipment within one year after the date of sale if proved to the satisfaction of the company to have been defective at the time it was sold provided that all parts claimed defective shall be returned, properly identified to the company at its factory, freight charges prepaid. Factory installed equipment of accessories is warranted only to the extent guaranteed by the original equipment manufacturer, and this warranty shall not apply to any portion of the equipment modified by the user. Claims under this warranty should be directed to Clean Air Products, 8605 Wyoming Avenue North, Brooklyn Park, MN 55445, setting forth in detail the nature of the defect, the date of the initial installation, and the serial number and model number of the equipment.
HEPA filters are warranted to have their given efficiency at the time of shipping.
Parts shipped to replace warranty items shall be invoiced out with 60 day terms. Credit shall be issued when defective parts are returned to Clean Air Products’ factory. (Contaminated materials shall be credited after receipt of proper disposal is sent to Clean Air Products.)
When special shipping containers are used to ship out new product, defective parts are to be returned in the same container. This shall be so stated on the Bill of Lading sent with the replacement parts.
Clean Air Products must be notified if defective parts, or other materials supplied to the purchaser are contaminated with hazardous chemicals or carcinogenic materials that are considered hazardous or carcinogenic by the EPA or other regulatory agencies. These parts are not to be shipped back to Clean Air Products’ factory. The purchaser shall be responsible for proper disposal and all costs associated with the disposal and/or storage of the defective contaminated equipment. Prior to their disposal, Clean Air Products may require inspection of said defective materials.
The user and purchaser shall each be responsible and be back charged for cleanup and disposal of all contaminated materials shipped back to Clean Air Products’ factory.